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The start point for the best source of fleet information |
Ease of use 4/5
Design 4/5
Find a dealer 5/5
Live chat, email and telephone 4/5
Social media 4/5
P11D prices and data 3/5
Mobile/tablet websites 2/5
Apps 4/5
Tax calculator 3/5
Extras: Car builder, shortlist tool, test drive requests, comparison tool (up to five rivals), sample contract hire prices, Brilliant for Business (PDF magazine) 4/5
Toyota is one of a growing number of brands to offer a live chat option. We emailed Toyota instead, and had a reply to our query in just over 24 hours. Comcar rates the tax calculator as the most improved, although it's irritating that you need to book an appointment with a dealer to take advantage of the advanced fleet cost comparison tool. There's a single price list covering the whole range and giving BIK bandings, but it's frustrating that it doesn't include P11D values.
Ease of use 5/5
Design 5/5
Find a dealer 5/5
Live chat, email and telephone 5/5
Social media 4/5
P11D prices and data 5/5
Mobile/tablet websites 5/5
Apps 5/5
Tax calculator 4/5
Extras: Car builder, test drive requests, whole fleet emissions calculator, fleet glossary, cars listed by CO2, leasing rate database, archived price lists, e-zine, Vauxhall Driver's Centre (personalised content and special offers) 5/5
Vauxhall comes up trumps for the third year running. The list of useful extras goes on and on, but the basics are right as well. Checking a P11D is simple (even the writing down allowance percentage is listed) and the site looks good without compromising ease of use. The mobile site is one of few to have a section for company car drivers, and the Roadtrip app for mileage expenses is one of the most useful we can think of.
www.vauxhall.co.uk/fleet
Ease of use 4/5
Design 4/5
Find a dealer 5/5
Live chat, email and telephone 3/5
Social media 4/5
P11D prices and data 4/5
Mobile/tablet websites 5/5
Apps 3/5
Tax calculator 3/5
Extras: Car builder, test drive requests, service booking, comparison tool, down-loadable guides, sample whole-life costs, RV comparisons, contract hire offers 4/5
The comparison tool is the highlight of VW's site. Select the VW you want and the tool shows how it stacks up against four rivals. It suggests cars to compare but also allows the user to pick their own. There are plenty of other useful extras, including 10 guides for fleet managers. We like VW's car builder app, but an app for keeping track of travel expenses would be more useful. The tax calculator is basic but accurate.
Ease of use 4/5
Design 4/5
Find a dealer 5/5
Live chat, email and telephone 5/5
Social media 4/5
P11D prices and data 3/5
Mobile/tablet websites 5/5
Apps 3/5
Tax calculator 3/5
Extras: Car builder, test drive requests, comparison tool, contract hire/leasing offers, user reviews, green and business magazines, model range comparison PDF 5/5
Volvo makes it easy to get in touch with the fleet team, with individual email addresses and phone numbers, as well as an alphabetical list of Volvo Business Centres. What's more we had a response to our email in just 12 minutes. The site has plenty of useful extras, including a car comparison tool that lets you find data for your current car by entering the reg number. There are also links to Volvo's Global Fleet Sales website.
www.volvocars.co.uk/business
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