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The Government has added drivers and the UK road network to consumer watchdog groups in order to champion their concerns for the first time.
The driver watchdog, which has changed its name from Passenger Focus to Transport Focus, will now represent drivers in addition to its responsibility to for bus, coach, tram and rail passengers, as well as cyclists and walkers.
The road network monitor will be run by the Office of Rail Regulation, which grants it the power to issue fines if new roads are not finished and delivered on time.
A spokesman for the Department for Transport said the addition of drivers and the road network to these watchdogs was in order to apply more pressure on the Highways Agency to be held accountable for improvements for road users.
He said the job of monitoring the road networks was given to the Office of Rail Regulation because it already had robust monitoring capabilities in place to measure capacity and delivery.
John Hayes, roads minister, said: "The introduction of a new road monitor and watchdog will make sure road users' voices are heard and that decisions made are accountable to taxpayers."
"We welcome the reform of the Highways Agency and the government's desire to introduce a more long-term approach to funding, maintaining and improving the UK's strategic road network. The creation of a roads monitor and road user watchdog are a sensible next step and we look forward to working with them both to champion the needs of the fleet industry," said Gerry Keaney, BVRLA CEO.
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