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A new tool that makes managing damage to daily rental vehicles easier for fleets has been launched by software company Epyx.
The Damage Module has been designed to create a controlled, transparent, efficient process for handling damage that occurs during fleet rentals through the 1link Hire Network platform.
Features include the ability to raise a damage notification of intent, upload pictures and damage details, create an invoice, and also handle both claims and rejections.
There is also an engineer escalation process that includes a full audit trail and automated communications are sent to all parties involved in the process to provide regular updates.
Epyx product manager Phil Davis said: "Managing the rectification and recharging of damage to rental vehicles is a time-consuming and distracting process for everyone involved.
"The Damage Module allows valid claims to be processed quickly and without fuss.
"It was developed with the input of both rental suppliers and fleets who use 1link Hire Network, and the finished product is, we believe, a genuinely innovative and highly efficient solution to this problem.
"We have been investing at a considerable level in enhancing 1link Hire Network over the last couple of years, adding new tools and features, and the Damage Module is one of the most significant."
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