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Latest report: Jaguar XF long-term test

Date: 20 January 2017

Mileage 11,962
Official consumption 68.9mpg
Our average consumption 47.1mpg
P11D price £35,895
Model price range £32,245-£49,795
Residual value 42.6%
CO2 (tax) 109g/km (21%)
BIK 20/40% per month £126/£25

8th report - Sound dealings

Apparently all that was needed was a three-hour software update, and I can now play CDs, flick between podcasts on my iPod, and listen to DAB - all without the system completely freezing.

I've the Beadles Land Rover service department in Sidcup, Kent, to thank for fixing the issue. Not only have they given me the power of music, they were also very professional throughout my interaction with them. Firstly, in confirming beforehand that I was indeed going to turn up for my appointment, given that they weren't the nearest dealer in relation to my home address. It was then, too, that I was told they would try the software update first.

The service desk also treated me courteously at both drop-off and collection, and I was told that I should inform them immediately if any problems with the media system cropped up.

Finally, after I failed to get out of a particularly tight parking space, partly due to my ineptitude, partly due to the fear of damaging somebody else's Jaguar, I was saved by an employee who managed to successfully suppress any hint of mocking my driving skills and manoeuvre the XF out of the space, albeit after several attempts.

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To cap it all off, the stereo was covered under the three-year/unlimited mileage warranty, and the car was given a wipe clean both inside and out.

Yes, a few of my settings had been disturbed when I got back to the car that I've gradually been noticing ("Are these headlights on?" "Nope - doesn't look like it." "Oh, nuts! It must have been taken off the auto setting while at the dealers"), but all in all, a very satisfying dealer experience.

In other news, if you need to top up the tyres, as I had to recently when prompted by a warning symbol in the dash (pictured, left), don't bother looking for psi figures inside the doors or the fuel cap, or any other physical place, because they're not there. No, if you want to know how inflated the tyres should be, go to the virtual instrument display, and scroll through the options until you find what you need.

7th report - Mirror signal, but don't manoeuvre

The Jaguar XF comes with blind spot monitoring, but it's the extra associated technology called Closing Vehicle Sensing that I've been most grateful for - although not when I've actually been in motion.

The technology uses radar sensors to monitor a larger area behind the vehicle, and, according to the manual, "is designed to perform best on multi-lane roads with free-flowing traffic", and I have to say, it's useful, particularly when joining motorways from the slip road.

It also, curiously, says it "is operational above 6mph in forward gear". I say "curiously" because the occasion I've been most thankful for it was when I was static.

IMG_20161024_121522340

That was when making an early-morning start for the office in the dark. I was about to get ready to reverse out of the drive when the amber symbol in the passenger side wing mirror began flashing furiously to alert me to oncoming danger - in this case the car didn't pass me, but did follow the curve of the road behind me on its way out of a cul-de-sac.

There was another occasion worth noting. Having just parked up to pick the children up from school, again the light in the passenger side wing mirror began to flash. I had stopped in a residential area by a T-junction, and the other vehicle, as far as I could tell, had just approached the junction, and actually turned to go head in the opposite direction.

Of course, having just come to a stop, the other car didn't present a danger, but had I just been about to pull out instead it's comforting to know the XF's safety systems are looking out for you and that the amber warnings are impossible to ignore.

Naturally, as the manual states "Closing Vehicle Sensing is a supplement to, not a replacement for, a safe driving style and use of the exterior and rear-view mirrors', but on more than one occasional this particular piece of technology has made me aware of other road users I might otherwise have missed relying on more old-fashioned ocular means.

 

6th report - Musical issues

Back in our second report we mentioned that I was having problems with the sensitivity of the XF's touchscreen (part of the optional InControl Touch Pro Pack, worth £1,745), in that it could take several attempts for it to respond to my touch when selecting, say a DAB station, while on other occasions the choice list would unintentionally scroll by.

Well, for several weeks now I've also been experiencing an issue with the music-playing functions. I first noticed it with that old-school format, a CD, which refused to play after it was a few tracks in, with the only course of action being to revert to DAB.

Then I discovered a fault using an admittedly prehistoric iPod. I could play a podcast, but after a little while the screen wouldn't let me fast-forward, skip tracks or even find other podcasts - it would just continue playing the first podcast I'd chosen before moving on to the next one. At least, as before, I could at least turn to DAB.

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I've been meaning to call in at a dealer for a little while to have the problem resolved, but what finally made me take action was when on a recent M25 commute into work the DAB radio just stopped working, leaving me in silence. (Not such a bad thing in this car, as I've written before, but nonetheless, irritating.) And now this new fault has occurred more than once.

In each of the above circumstances the music system always works again after the ignition has been turned off, while for the iPod, when stuck in traffic, I've been able to take the USB connector out of the port that's located in the glove box before slotting it back in again.

I have to say that when it works, the sound system is terrific, and that I haven't noticed any problems with the satnav or any other sytems operated through the screen.
But it needs fixing, so local dealer here I come.

5th report - Hardly exhausting work

Our Editor has been on holiday recently, which provided me with the perfect opportunity to get behind the wheel of our XF long-termer. Call it karma or just bad luck, but I'd only driven a couple of miles down the road when a warning light appeared. The last time a yellow warning triangle with the message 'fill diesel exhaust fluid tank' flashed up on a dashboard, I booked the car into the nearest dealer and paid them to add the necessary fluid.

But when I mentioned what I'd done in the office, I was told that topping up with diesel exhaust fluid (DEF, which is also known as AdBlue) is actually a simple task that even an impractical person such as myself can manage.

So rather than go to the expense of visiting a dealer, I decided to have a go myself with the Jaguar XF. That meant a trip to Halfords, where, not wishing to take any chances with quality, I bought the most expensive stuff I could find, which came in at £15 for four litres.

Screen Shot 2016-11-22 At 17.40.19

Then I read the manual, and watched the instructional video (http://goo.gl/FET3aq) mentioned in it, and discovered that the process was indeed straightforward, and that I had bought the correct specification (ISO 22241-1).

The reservoir filler cap is located to one side of the XF's boot. Simply unscrew the plastic bottle containing the DEF, attach the nozzle supplied, unscrew the filler cap in the boot, turn the bottle upside down and attach it to the filler cap. Once that's done, push down on the base of the bottle and listen to the fluid flow in. To stop for any reason, simply stop pushing the bottom of the bottle. I emptied the entire contents.

Jaguar says that the rate at which a car consumes DEF depends on how you drive, but it's roughly one litre to 1,000 miles of driving.

As hoped, the warning message disappeared. Result. However, the video says I've only topped up the reservoir and that I need to book the XF into a dealer for "full system refill". I'll leave that one for Debbie.

Tony Rock

4th report - Comfy cruising

Wellbeing. It's a word that normally drives me into an emotional state that is precisely the opposite of its definition. That's because I believe it is new-age, meaningless, marketing waffle used by PRs in the hotel industry to describe the feelings an inanimate environment is supposed to engender in an individual, as in 'gives you a sense of.'.

It makes me think of feng shui.

And yet, when I read Jaguar's website for information on the XF's interior, and saw the word on the screen in front of me, all I could think was, 'yes - that's what I have when I'm behind the wheel'.

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It's especially the case on motorways, particularly on the concrete surface sections of the western side of the M25. With other long-term test vehicles I've had (admittedly not rivals), on those stretches of that motorway the noise and vibration transmitted into the interior can be unbearable.

The Jag, however, oozes Zen-like tranquillity. The ride is relaxing (Jag says the "R-Sport comprises stiffer coil springs and progressive sportier dampers") and the interior, featuring "Taurus leather sports seats", comfortable. The car just never seems ruffled.

In fact, I find myself doing the unthinkable and occasionally turning off the babbling stereo just so that I can appreciate the quiet.

If this continues, the XF will be transporting me to a luxury spa retreat before long.

3rd report - An all-round view of the XF

Our XF's got more cameras than a scrum of paparazzi. There's one in the centre of the front lower grille, one in each of the exterior door mirrors, and one that allows you to see what's behind.

You can select a single view, or two views via a split screen, or due to a technological miracle, get a bird's-eye view of the whole car.

The cameras only work at very low speeds, hence I've been using them in 'surround camera system' mode to park. Why do I need this technology for such a simple task?

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Allow me to explain: there's just enough room on our driveway for a guest's vehicle as well as the XF and the family car; however, when a guest is expected that means, in the case of the Jaguar, parking as far over to the left as possible so the cars' doors can all open while taking care not to hit the neighbour's low wall with the left-hand side of the nose. With other cars that would mean having to get out at least once to do a visual check.

So I've been spoilt with the bird's-eye view system. The only slight niggle is that when showing off to an eight-year old relative, he pointed out that the car on the screen was a different colour to the real thing.

Jaguar XF 2.0d 163 R-sport auto8

Mileage 3438
P11D price £35,895
Forecast/actual cost per mile 65.9p/67.7p
Our average consumption 47.1mpg
Official combined consumption 68.9mpg
 

2nd report - XF screen: A touch too far

I'm having a few problems using the XF's touchscreen. So far, with the audio and the satnav, I'm finding that the screen doesn't always respond to my first touch, and in some cases it won't react to my second or third efforts either.

Sometimes the button on the screen is highlighted but doesn't react; in other cases, where are there are several options, such as a list of DAB radio stations, pressing the screen with anything less that rock-steady finger results in a scrolling through of those options. It's not a constant issue, but it is a little irritating, especially when I've tried applying varying amounts of pressure to find the right level, but to no avail.

1st report - What's new pussycat?

The newest member of the BusinessCar fleet is one of our editor's favourite cars, so much so it received a rare 10/10 verdict when he drove the latest model for the first time in December last year.

Its excellent running cost figures, elegant design, impressive residual values and classy cabin are just some of the reasons we rate the XF so highly, so to say we're excited about the prospect of running one for the longer term would be a huge understatement.

Before we take our XF for a spin, though, first we must examine the paperwork and find out how this latest addition shapes up on paper.

Lead Pic

You can pick the XF in four trims - we've chosen mid-range R-sport because it's more desirable than the entry-level Prestige car, with a more aggressive front bumper design, gloss-black exterior finishes and special 17-inch alloy wheels. It certainly makes an impression and gives the XF a striking look.
Alongside the more distinctive design touches, opting for R-s port also bags you an upgraded sportier suspension and comfy leather seats.

Under the bonnet of our new long-termer is the firm's 2.0-litre diesel, offering 163hp and 380Nm of torque. Likely to be the pick of the range for company car drivers, headline figures for this engine are very good, with a combined fuel economy of 68.9mpg and CO2 emissions of 109g/km meaning a 21% BIK tax band for the current 2016/17 year.

Detail 1

Mated to the engine is Jaguar's excellent eight-speed automatic gearbox, which we significantly prefer to the manual even if there is a small compromise on running costs and a band rise in BIK tax, with the manual achieving an official combined fuel economy of 70.6mpg and emitting 104g/km of CO2.  
Also fitted to out latest fleet member is £5335 worth of options.

The most expensive is the InControl Touch Pro Pack at £1745, which includes an upgraded sound system - one feature we are definitely looking forward to putting through its paces over the coming months. Choosing this pack also beefs up the touchscreen to 10 inches.

Detail 2

The Italian Racing Red paintwork, which admittedly wasn't our first choice, is already proving to be popular around the office and costs £690.

One upgrade we would thoroughly recommend is the Cold Climate Pack for £745, which adds heating elements to the washer jets, steering wheel, windscreen, and front and rear seats - all features we will be pleased to have when the winter months approach.  

Detail 3

The new XF stacks up well for practicality too - despite being shorter than the model it replaced, this latest-generation car offers significantly more space thanks to a 51mm extended wheelbase. The boot is also large at 540 litres, and bigger than its main rivals the BMW 5-series and Audi A6.

So there you have it, the latest member to join the BusinessCar family. Our editor certainly thinks the XF is worthy of a perfect 10 and I'm looking forward to finding out how it lives up to the hype when we get settled in for the long haul.

Jaguar XF 2.0d 163 R-sport auto8

Mileage 1530
Official consumption 68.9mpg
Our average consumption 53.0mpg
Forecast/actual CPM 67.0p/67.8p
P11D price £35,895
Model price range £32,300-£49,995
Residual value 41.2%
Depreciation cost £21,120
Fuel £4431
Service, maintenance and repair £2602
Vehicle Excise Duty £40
National Insurance £3418
CO2 (BIK band) 109g/km (21%)
BIK 20/40% per month £126/£251

Read more:

10 things we learned about the Jaguar F-pace

Jaguar XF Video Review

10 things we learned about the Jaguar XE

Jaguar XE v BMW 3-series Video Review

Jaguar adds AWD option to diesel XE



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