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Awards 2009 - Fast-fit: Kwik-Fit Fleet

Date: 27 January 2009

Nothing is certain in our awards, and long-running award winners have been knocked off their perches this year.

But not so in the fast-fit section, where it appears Kwik-Fit Fleet can do no wrong. This is the 16th year in a row the company has picked up the prize. Mike Wise (pictured), Kwik-Fit Fleet's boss declared himself "delighted that a record number of BusinessCar readers voted the company the best in the business".

He attributed the achievement to the high level of customer service provided by the 4500 members of staff, but also pointed to an ever-evolving product range. 2008 saw the introduction of a service enabling customers to book their car in for a service with only 48 hours notice, rather than the possible two weeks required by some competitors.

This year's challenging financial market should actually be good news for Kwik-fit Fleet, according to Wise.

"We expect corporate demand for our range of centre and mobile services to further increase in 2009," he says. He puts this down in part to an expected increase of lease extensions, meaning more cars will need maintenance more often as they age.