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"We're taking it seriously. We've got a team I manage dedicated to the provision of all services around EV installation - the charge point process and support to installation and energy supply, getting the right costs and tariffs and EV point service and maintenance," he comments. "We have a UK-wide range of electricians - working on and installing charge points is an extension of what they do."
British Gas's client base covers both cars and light commercial vehicles, and ranges from residential customers to small and large fleets.
"From a commercial perspective, with SMEs or large fleets, the key is having a turnkey solution of installation, maintenance and a managed product, and we're used to dealing with business because we manage lighting and circuits maintenance and repair, so extending to charge points is natural for us," he declares.
"Part of the vehicle is the charging and people need to understand that," continues Atkins. "If customers aren't educated about how to charge, it makes the purchase decision difficult, and it doesn't have to be." He even says electric or range-extender vehicles can prove to be more convenient if they drivers aren't having to stop at petrol stations because they can charge at work and/or home.
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