KWIK-FIT: All adds up for Kwik-Fit
Date:
15 October 2013
The moves will also see the company take on more LCV work, as the Plus centres are kitted out with class-seven MoT bays that can handle vans. More powerful jacks, axle stands and other heavy-duty equipment have been employed for van work, which is summed up in what the firm describes as an "LCV awareness campaign", with the intention of reeling in business from the corporate sector as well as smaller van operators.
Murai explains: "There is an opportunity for the company with LCV maintenance - we can do that as well as car dealers now. I believe we have more opportunities with fleet."
Lambert adds: "[The campaign] is designed to encourage more fleets, small businesses and sole traders to use our centres. for their LCV requirements."
Speaking about the fast-fit industry in general, Lambert admits that Kwik-Fit has been a late arrival to the servicing and repair side of things and that one of its rivals already has the edge on the non-manufacturer front.
"In the independent sector, Nationwide Autocentres - they're ahead of the game in as much as the culture of their business is derived from servicing. Kwik-Fit started with fast-fit then moved into the mechanical side. Halfords will be doing more [mechanical] work than Kwik-Fit today," he says.
But he doesn't think there's much to worry about from the rest of the tyre-fitting industry, though.
"With your ATSs and NTAs, it's really a question of whether these organisations are prepared to invest in infrastructure that meets the expectations of the fleet market," he says.
He concludes by saying that the Kwik-Fit Plus centres are expected to fan out across the existing network over time: "We'll have maybe 150 [Plus centres] by the end of the 2015."
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