Manheim launches new £-saving de-fleet service
15 April 2008
Author: Tristan Young
Auction giant and de-fleet expert Manheim has signed a new deal designed to improve the recovery of end-of-lease damage costs from drivers.
A new agreement with finance firm Close Credit, expert in debt recovery, means fleet managers will see lower charges for vehicles being de-fleeted because Close Credit will recover more of the costs from the driver.
Under the new scheme, when a vehicle reaches the end of its life on a fleet a Manheim inspection expert will examine the car for damage with the driver. Using a hand-held computer the damage is instantly costed and signed for by the driver. Within 48 hours this employee is then called by Close Credit asking for payment.
Perran Moon, head of marketing at Manheim, said: "The speed of the process means we have seen a much higher recovery rate, because drivers haven't had a chance to forget about what they've signed for."
Moon added: "The driver sees the cost at the time of the car's hand-back, so they know what they'll be paying.
"There are significant write-offs in this area at the moment and from the lease company's point of view admin is cut, but they are still in control."
Manheim has already signed up GM?UK finance arm and Masterlease parent firm GMAC, with its fleet of more than 75,000 vehicles.