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RAC claims volume brands 'reducing' standard breakdown cover

Date: 01 April 2009

BusinessCar Award-winning vehicle recovery firm RAC is warning fleets to check the small print of their manufacturer-provided roadside assistance policy, claiming some manufacturers, especially volume brands, are reducing the level of cover offered in an effort to cut costs.

"The lower level of cover is more common amongst high-volume manufacturers and will often not include driver-induced faults, punctures or accidents for example," said Steve Whitmarsh, senior manager at RAC corporate partnerships.

While RAC declined to name the manufacturers it claims are reducing their level of cover, volume players Vauxhall, Ford, Renault and Peugeot, all confirmed there had been no recent change to the standard of breakdown cover offered with new vehicles.

"Although some manufacturer breakdown cover provided is extensive, we advise fleets to ensure they are adequately covered to meet their needs and to be aware of the potential additional costs that could be incurred if they are not," said Whitmarsh, who was promoting his company's pay-as-you-use cover as the answer.