Leaseplan aims to cut downtime for van fleets
02 May 2012
Leaseplan has vowed to overhaul the way the leasing industry deals with van fleets.
CV boss Mark Lovett told BusinessCar that vans need to be managed more like trucks rather than handled like "big cars with no windows".
For operators, keeping vehicles working is the priority and Lovett said Leaseplan's new product, Uptime, could cut downtime by 60%.
"The industry failed to understand that mobility is critical, not just inconvenient," he said.
Leaseplan created a dedicated five-strong CV team in October 2011 tasked with providing operators with specialist support and preventing vans from "falling through the slats".
Uptime uses telematic software to download mileage data every 24 hours and give advance warning of when a vehicle event, such as a service or MoT, is due.
"We don't have to rely on the operator to notify us - we can proactively manage when an event is scheduled," said Lovett.
He added that because vans are working tools operators often ignore when maintenance work is due, which can result in major mechanical failures, keeping them off road for longer.