Error parsing XSLT file: \xslt\FacebookOpenGraph.xslt Toyota/Lexus set service standard
Cookies on Businesscar

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive all cookies on the Business Car website. However, if you would like to, you can change your cookies at any time

BusinessCar magazine website email Awards mobile

The start point for the best source of fleet information

Toyota/Lexus set service standard

Date: 16 November 2012   |   Author: Jack Carfrae

Toyota and sister firm Lexus have drawn up a fleet service charter for their business centres with the intention of improving customer service for corporate clients.

The charter details exactly what businesses can expect from the firms' sales and aftersales services, and claims staff will focus on price transparency; clear, honest and coherent customer communications at all times; whole-life cost advice; prompt and professional service delivery; and peace of mind on all sales and aftersales matters.

The manufacturers also guarantee same-day access to a business manager or sales executive to corporate clients and the availability of demonstrator vehicles for two days.

This comes as Toyota reports new fleet deals with airport taxi firms.

It will supply Roadrunners Gatwick with 20 cars - mostly Prius and Prius+ hybrids - over the next year, and Bristol airport's Checker Cars with four Prius models.

Follow BusinessCar on TWITTER.



Share


Subscribe