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Zenith launches bodywork training initiative

Date: 27 March 2013   |   Author: Rachel Burgess

Leasing firm Zenith is taking a new approach to accident management by launching an initiative with Yorkshire-based bodyshop network Alton Cars.

The Bodyshop Environment Training programme enables Zenith employees to spend two days at the Alton Car Leeds site in order to gain an overview of the repair process.

Zenith said the move aims to "help both parties provide an improved service to Zenith's customers and drivers".

Members of Zenith's team spend one day seeing how the bodyshop interacts with Zenith's customers, from receiving new instructions to handing over a repaired vehicle.

The second day involves working with Alton Cars engineers to obtain a better understanding of how the repair process aligns with industry accreditation standards and the importance of having method statements to ensure the safe repair of a vehicle.

Richard Auty, head of accident management at Zenith, said: "This programme is proving valuable within our business as it provides an excellent insight into the day to day technical world of the body repairer.

"Working through each body shop department allows our team to understand the issues encountered and as a result improves the overall experience we deliver to our clients."