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Volkswagen Commercial Vehicles has appointed Hans Rutlin to the role of head of customer quality and network development.
Rutlin (pictured above) takes over from Rose Butterworth who has moved to another role within the Volkswagen Group.
Formerly head of planning and supply at VWCV, Rutlin joined the company in 2012 as operations manager, and previously worked at Ford.
He will be responsible for customer service delivery through the van centre network, and will manage the size and structure of the network in the UK.
Meanwhile, Nick Colledge takes over from Rutlin as head of planning and supply. He joins the firm from motorcycle manufacturer Harley-Davidson where he was commercial operations manager for the emerging markets since 2013.
"I'm delighted that Hans has chosen to take on a new challenge within the brand. The experience he has built up over the past three years will be invaluable in his new role," said Carl zu Dohna, director of Volkswagen Commercial Vehicles.
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