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Jaama expands customer-facing team

Date: 07 August 2017   |   Author: Daniel Puddicombe

Fleet software company Jaama has recruited six customer-facing employees as the firm continues to expand.

The recruits include a technical client manager and four technical support advisors, who all sit within the company's customer service department, and a project consultant who has joined the firm's implementation team.

Collette Dooley joins Jaama as its new technical client manager while Lauren Haggerty joins as the company's new project consultant.

Dooley has worked in the fleet management industry for eight years, most recently for a supplier of salary sacrifice car schemes, while Haggerty joins from Pinewood, a subsidiary of Pendragon, working in the support team.

Meanwhile, the four new technical support advisors are:

  • Abbi Storer, who has joined the fleet team. She has a lengthy career behind her working in frontline customer service including in the retail and tourism industries, and the public sector.
  • Gerald Hyde, who has joined the leasing team following a varied career that most recently saw him working in Unipart's fleet department.
  • Sam Worton, who also joins the leasing team, previously worked in the IT department of a contract hire and leasing company for almost four years.
  • Aimee Lund, who has joined the workshop, plant and rental team. She has worked in customer service for 15 years, most recently in the exhibition and events sector following four years administration experience.

Jaama managing director Martin Evans said: "Year-on-year the business continues to expand as an ever-increasing number of organisations decide to use our multi-award-winning Key2 web-based technology."

Evans added: "The expansion in Jaama's customer base across all business sectors in which we operate ? public and private fleets including those with their own workshops, vehicle leasing and rental companies, and plant, equipment and tool hire ? is driving the need to recruit additional staff."