Fleet software use back to pre-coronavirus levels, Fleetcheck reports
24 August 2020
Author: Sean Keywood
Usage of fleet management software has returned to where it was before coronavirus, according to provider Fleetcheck.
Managing director Peter Golding said that most users who were active before mid-March had now come back, and that the amount of work being processed was at levels that could be described as normal.
On top of this, he said that more than 100 new businesses had begun using the software since lockdown started.
Golding said: "We're a little hesitant about calling this a 'return to normal' because the truth is that what is 'normal' has very much changed - but we can clearly see that our customer base appears to be back to work and at levels of activity comparable to six months ago.
"What is interesting is how many customers have used the time created by the coronavirus crisis to take a good look at their transport activities.
"While clearly no-one would've wished for these circumstances to develop, they did create a perhaps unprecedented space in which to think deeply about the fundamentals of moving people and goods around."
Golding said that many of the revisions seemed to have been around digitisation, with fleets attempting to use technology to improve efficiency.
He said that fleets thinking had fallen into two areas.
"The first was strategic, tackling fundamental questions about the kinds of vehicles needed in the new normal - how many will be required, who will drive them, how they will be funded, and so on," he said. "These are issues that are deeply rooted in operational considerations.
"The second is where we have been more closely involved. As with most software solutions, there are always additional features available from which users can benefit but which they weren't utilising pre-coronavirus.
"What we have seen is a drive to realise the further efficiencies that are available by simply adopting more of our technology to deliver present and future gains. We're confident that our customer base will come out of the last few months with their fleets configured to deliver a noticeably greater degree of efficiency."