Alphabet launches updated app
07 October 2020
Author: Sean Keywood
Leasing company Alphabet GB has unveiled the latest version of its AlphaGuide app.
The company says the app now offers more self-service solutions, designed to make it easier and faster to access functions such as the mileage tracker, fuel and charge station locations, service booking options, damage reporting, tyre replacements, and bespoke hotlines which are tailored to individual customers.
The app can also now be used as a car key with the AlphaCity car sharing service.
The updated app is already available in 13 European countries.
Alphabet global chief commercial officer Markus Deusing said: "Our new AlphaGuide app is all about providing drivers with an improved digital experience that matches the quality of our service.
"The easy accessibility of important functions is not just for convenience. We think about the moments when our drivers need our services the most in stressful situations like minor accidents, a flat tyre or for paying a fine.
"The new AlphaGuide app is going to be the central point for all of the driver's mobility needs."
Alphabet says it is already working on develop further functionality for the app, including payment options, order updates and email-based log-ins.
It is also planning a new feature, combining image recognition and machine learning, which will detect minor vehicle issues like scratches, tyre or glass damage, and automatically suggest services such as roadside assistance.