Octopus selects Leaselink for EV processing
02 June 2021
Author: Sean Keywood
Leasing company Octopus Electric Vehicles has begun using Ebbon-Dacs's Leaselink platform to source, order and track delivery of new EVs to its customers.
Octopus Electric Vehicles, which also offers charge point installations and specific EV energy tariffs as part of Octopus Energy Group, has been offering EV leasing since 2018, and also recently launched a salary sacrifice service.
Octopus Electric Vehicles operations director Gurjeet Grewal said that the company was already seeing a number of benefits from the platform, which it started using earlier this year.
He said: "Leaselink gives us a streamlined service and instant access to the information we need for our vehicle orders. It provides us with fast and accurate feedback to pass to our drivers and an easy ordering system. It empowers our team to be able to deliver great customer outcomes.
"I don't think we had anticipated how fast dealers act when using Leaselink. Our NPS (net promoter score) and customer satisfaction has gone through the roof with orders placed in the Leaselink system.
"Even for manufacturers that don't support Leaselink, it's easy to track orders by processing them as manual t-cards in the system."