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AX launches new incident management service

Date: 08 November 2021   |   Author: Sean Keywood

A new end-to-end incident management service designed for fleet and leasing companies and their customers has been launched by AX.

The new AX Motor Assist service offers a suite of support services including windscreen repairs, vehicle repairs, and write-off handling.

An automated platform is said to deliver a step-by-step customer journey that simplifies the handling of complex incidents for all stakeholders.

The service also includes other fleet-related products such as DVLA licence checks, web-based driver risk assessments, in-vehicle driver safety training, fleet safety audits, and management workshops. 

AX fleet and leasing account director Mark Young said: "With the launch of AX Motor Assist, we can offer fleet and leasing companies a complete outsourced incident management and mobility services solution. 

"The aim is to minimise vehicle and driver disruption following an incident and provide a class-leading repair and mobility solution whilst ensuring costs are effectively managed and controlled."