Catering equipment supplier Nisbets has appointed leasing and fleet management company Fleet Alliance to manage its vehicles.
The firm operates company cars for area managers and account management staff, while service engineers and sales staff use vans.
Previously, all vehicles were managed internally, but following a tender process, Fleet Alliance was selected based on its e-fleet fleet management platform and the service levels it offers.
Since Fleet Alliance took on the contract, a number of efficiency measures have been introduced, including switching all vehicles from a mix of outright purchase and leasing to leasing throughout,
Vehicles are now also tendered to select the best leasing rates, while Fleet Alliance said it mileage manages the fleet to ensure Nisbets does not incur excess mileage charges when cars and vans are defleeted.
“Our drivers have responded really well and they can now easily access their vehicle information, all emergency contacts and support services, either through the e-fleet portal or the e-fleet mobile app which they have on their smartphones,” said Sophie Wells, financial accountant at Nisbets. “Our account manager has been very helpful and is now seen as our drivers’ champion who is able to answer any queries they might have and get the car they want, in their relevant pay grade.”