Volvo has appointed Matt Galvin as its new UK sales director.
Galvin has been promoted to the role from his previous position as head of retail sales, and also becomes a member of the company’s executive management group.
Galvin initially joined Volvo from Mercedes-Benz three years ago as head of dealer operations. He will now oversee all of the firm’s new and used car sales channels.
He said: “This opportunity comes at an exciting time for Volvo, both in the UK and globally.
“We have a new and dynamic product range that’s provoking great critical acclaim and customer interest, helping us reach record-breaking sales levels.
“My job now is to take new and used car sales to the next level – a challenge that I am greatly looking forward to, working with our excellent retailer network.”
Galvin said that since the launch of the XC40 SUV and V60 estate, and with the new S60 saloon arriving early next year, Volvo’s focus on attracting new customers had to intensify. The firm is targeting 60,000 UK sales a year by 2020, compared with 46,139 in 2017.
He added: “It’s also important to listen to our customers and ensure they receive the best possible service. For example, since partnering with TrackBack in February this year, we have been able to bring our response time to customer enquiries down to within one hour, 90% of the time.”
Volvo UK managing director Jon Wakefield said: “I’m delighted to welcome Matt to his new role. He will bring his proven skills and insights to help us achieve the ambitious sales growth we are targeting, supported by a strong team here at Volvo and within our retail network.”