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MyCarNeedsA customers to receive free accident aftercare

Date: 28 March 2017   |   Author: Daniel Puddicombe

Service, maintenance and repair price comparison website MyCarNeedsA.com has partnered with Accident Exchange and mobile repair company AutoRestore to provide accident aftercare with onward mobility to its customers.

Accident Exchange will provide aftercare and continued movement for non-fault accidents, while AutoRestore will help MyCarNeedsA customers who were at fault.

MyCarNeedsA said the partnership will help the company diversify its products and services.

Accident Exchange claimed it handles 40,000 non-fault accidents a year on behalf of dealers, while AutoRestore said it has a network of 130 mobile bodyshops which serves 35,000 customers a year.

"The recent move will provide each registered user with complimentary accident aftercare. Customers will be able to simply click a button via a downloadable smartphone app to access the service immediately after a crash," said Scott Hamilton, founder and managing director of MyCarNeedsA.com.
 
He added: "Onward mobility is now an integral function in the operational and financial success of a modern-day dealer and manufacturer. Technology is playing an ever greater role in delivering visibility and efficiency into the customer journey and relationship with the dealer or workshop, especially in the event of an accident."



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