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The start point for the best source of fleet information |
Which car rental company provides the best service? We acted as a potential business car customer and discovered that while some firms were excellent, several left a lot to be desired. Tom Webster reports
Apex scored poorly in all areas other than services offered, and was not helped by the fact that it has no hybrids on the books.
No hybrids, carbon-offsetting or city cars - all contribute to a low score in every category for 1Car1.
In the absence of a specific carbon-offsetting scheme, Thrifty is aiming to cut emissions by positioning dealerships in areas of greatest demand.
In the absence of a specific carbon-offsetting scheme, Thrifty is aiming to cut emissions by positioning dealerships in areas of greatest demand.
With self-management available from the fourth quarter of 2008, Sixt could be much higher up the table this time next year.
With five cars offered in the sub-121g/km category everything looked promising. What a shame no-one responded to our online enquiry.
Automated email response was the quickest of all, taking just 10 minutes. However, after promising personal contact from a company rep, none came.
A good all-round score. Allows driver reports to be tailored to individual needs and has a dedicated small business department called Business Connections.
While there is no carbon offsetting being offered at National at the moment, plans are afoot to bring in a scheme.
Email response was good with an auto reply, personal message and follow-up email which was nearly perfect - full marks would have been gained if it had been perfect.