Error parsing XSLT file: \xslt\FacebookOpenGraph.xslt Graham Hurdle's blog: 23 December 2011 - Delivering the goods to your home, but at what cost?
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Graham Hurdle's blog: 23 December 2011 - Delivering the goods to your home, but at what cost?

Date: 23 December 2011

Graham Hurdle is managing director of E-Training World

Let us take the example of just one home delivery driver, he does his job to the best of his ability and to be fair his boss must be delighted with his dedication.

No consideration is given to the number of deliveries he has to do during his shift, the customer is king and the company policy is you just don't say "sorry we cannot deliver to your address"

Safe loading and maximum weight limits are ignored, again the customer needs the goods and that's all that matters.

I am not being ageist, but the driver is past his prime. Is he medically fit to drive? When was his last eye test?

The company clearly hasn't completed a risk assessment as the driver has many situations where his safety is put at risk. He is expected to deliver to all types of locations, some with inappropriate access and others in isolated areas. Has the company even considered a lone working policy?

To complete his shift he has no option but to speed, and from my own observations he pays little attention to the Highway Code, often parking his vehicle to do his deliveries in the strangest of places.

To compound the catalogue of errors, the driver in question has a drink problem. It is common knowledge that he has several alcoholic beverages during his shift.

Clearly the company in question has no safe driving policy and you may be wondering how they get away with such a blatant disregard of their duty of care obligations.

Well that's the question I put to the driver. His reply was classic, see below.

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Merry Christmas and I hope you continue to read my blogs in 2012.