We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive all cookies on the Business Car website. However, if you would like to, you can change your cookies at any time
The start point for the best source of fleet information |
Ogilvie Fleet's 'total transparency' approach to its end-of-contract damage charges on leased vehicles has left 98% of cases where a cost was incurred accepted by clients.
The remaining 2% of cases - amounting to around four or five vehicles a month - Ogilvie Fleet discusses the damage charge with customers and agrees a fee acceptable to both parties.
In 2014 a total of 61% of Ogilvie Fleet's defleeted cars and vans attracted no end of contract damage charges. The average cost per vehicle across the 39% where damage charges were levied was just £259 - while the average charge across all defleeted vehicles was only £100.
Ogilvie reveals the costs involved with end-of-contract damage at the outset of the contract.
Irrespective of whether a company car is a supermini or from the executive sector, Ogilvie Fleet end of contract damage recharge costs to return a vehicle to British Vehicle Rental and Leasing Association 'fair wear and tear standard' are: £75 for a door panel, front wings and rear quarter panels; £120 for a bonnet, boot lid, tailgate, bumper or roof.
Similarly for light commercial vehicles, sample recharge prices include: £75 for door panels and front wings; £120 for side sliding doors, large side panels or bonnet, tailgate and bumpers; £250 for a roof.
Other charges include: alloy wheel refurbishment £35, full valet £40 and windscreen chips (maximum three) £40.
Jim Hannah, Ogilvie Fleet operations director, said: "We want customers to have a pleasurable experience when they lease vehicles from us and not for it to be tainted by a battle over end-of-contract charges.
"In our experience an increasing number of our competitors are looking to make money at the end of a contract via damage recharging. Those leasing companies view end-of-contract charges as a profit centre, which is a very short term strategy and something we deplore."
BusinessCar magazine ©2019
Business Car Magazine © 2020 | Business Car is part of NS Media Group.
