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SMR demand back to 60% of pre-coronavirus levels

Date: 04 June 2020   |   Author: Illya Verpraet

Demand for SMR (service, maintenance and repair) from fleets is back up to 60% of pre-coronavirus levels, fleet ecommerce provider Epyx is finding.

Epyx runs the 1link Service Network, which manages SMR bookings online. It found that the number of jobsheets raised on the platform fell to 18% of the February level in April. As fleets start operating again, the level is back to 60%.

Tim Meadows, vice president and commercial director at epyx, said: "Obviously, some parts of the fleet industry became completely inactive during lockdown but the platform plays an important part in supporting key workers, so we co-ordinated with our SMR providers to ensure there were sufficient outlets open to meet their needs.

"We're hearing stories of the kinds of issues you would expect - flat tyres and flat batteries, for example - but also some more serious component failures. There is a risk management argument for cars and vans to be properly inspected by a technician before re-entering service if they have been parked up and unused for a while."