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The start point for the best source of fleet information

MANUFACTURERS' FLEET WEBSITES: Top 20 fleet websites scrutinised

Date: 12 November 2013

 

Peugeot            80%            ** BEST TAX CALCULATOR **

Ease of use            5/5

Design            5/5

Find a dealer            4/5

Live chat, email and telephone            5/5

Social media            4/5

P11D prices and data            2/5

Mobile/tablet websites            4/5

Apps            2/5

Tax calculator            5/5

Extras: Car builder, test drive requests, shortlist tool, e-newsletter, PDF tax guides, My Peugeot (personalised content)                        4/5

Peugeot continues to show the rest how it's done with its tax calculator, allowing comparisons between cars as well as showing figures for the 45% tax rate and giving both monthly and per annum bills. The rest of the site is very good indeed, with idiot-proof navigation and stylish design. There are plenty of useful extra features including a shortlisting tool, and an email sent on Saturday evening had a reply at 9.01am on Monday. But why no P11D values in the price lists, Peugeot?

www.peugeot.co.uk/#business-vans

Renault            68%

Ease of use            4/5

Design            4/5

Find a dealer            4/5

Live chat, email and telephone            2/5

Social media            4/5

P11D prices and data            3/5

Mobile/tablet websites            4/5

Apps            3/5

Tax calculator            2/5

Extras: Car builder, test drive requests, shortlist tool, contract hire offers e-news., Renault Business mag, My Renault (personalised content & forum), Renault TV            4/5

We're still waiting for a response to our email, the tax calculator is basic (if error-free) and there are no P11D values in the price lists. Otherwise there's a lot to like about Renault's website, including a useful archive of old prices, a downloadable business magazine and an easy-to-use dealer finder. The shortlist tool could be improved if the P11D value and BIK banding were among the search options. It's easy to find contact details for the business team, and the number to call is a freephone line.

www.renault.co.uk/business

Seat            80%

Ease of use            4/5

Design            4/5

Find a dealer            5/5

Live chat, email and telephone            5/5

Social media            4/5

P11D prices and data            4/5

Mobile/tablet websites            4/5

Apps            3/5

Tax calculator            4/5

Extras: Car builder, test drive requests, PDF guides to company car tax, VED and 2013 budget                        3/5

Good looks combine with ease of use in this site. It has a list of fleet specialist dealers as well as a dealer finder, and the P11D pricing, missing last year, returns. There's also a list of models divided into sub-100g/km, sub-120g/km and sub-160g/km, but it'd be more useful if the sections matched the current write-down allowance thresholds. Seat delivered the fastest email response this year, replying in just three minutes.

www.seat.co.uk/expectmore

Skoda            72%

Ease of use            4/5

Design            4/5

Find a dealer            5/5

Live chat, email and telephone            4/5

Social media            4/5

P11D prices and data            4/5

Mobile/tablet websites            2/5

Apps            2/5

Tax calculator            4/5

Extras: Car builder, test drive requests, contract hire and Motability offers, useful links                        3/5

The site looks smart and modern, and is easy to use. There's lots of useful content, too, including an error-free tax calculator. The dealer finder allows you to search for fleet specialists, and contact details are given for all the area sales managers. It's easy enough to find P11Ds on the site and in downloadable brochures. However, a mobile site and a useful app for fleet drivers would help the site challenge the best.

www.skoda.co.uk/fleet



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