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Vauxhall's fleet boss is taken aback at the size of the UK rental market last year, given the company's removal of 15,000 units: "It surprised me the rental market was so strong. I instinctively wouldn't have thought the demand was there," he reveals. "It's normally steady at around 200,000 units; this time it was nearer 215,000."
The company had a strong year with end user and leasing customers in 2012, with Taylor claiming Vauxhall was top of the table for true fleet registrations in the fourth quarter of 2012, making it five months in a row. "Some of that is down to RV improvement over the past three years, some has been through the introduction of the Tech Line trim, which is running at 20% of Astra and Insignia registrations, and some was timing with some of our accounts having a quieter first half and being more active in the second," Taylor says.
There's also a renewed focus on the whole-life costs of Vauxhall models, specifically around the service, maintenance and repair. So far it has manifested itself in a move to two-year servicing for the Combo, Vivaro and Movano LCV range, which Taylor claims knocks up to £500 from the SMR cost, while a change to the tyres fitted to the Insignia ES model has also brought savings. A new brake kit for the Insignia also reduces the SMR by around £150 over a four-year cycle, according to Taylor, and that move is something Vauxhall will migrate across to other models in time.
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